Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Walkthrough website at https://walkthrough.cc and the Walkthrough desktop application for macOS and Windows (collectively, the “Service”), operated by Walkthrough (“we”, “us”, or “our”). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase Walkthrough. If you are using the Service on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms.
2. License grant
Subject to these Terms and your payment of the applicable fee, we grant you a non-exclusive, non-transferable, revocable license to install and use Walkthrough on computers that you own or control, for your personal or internal business use. This license covers all point releases of the current major version. Future major versions may require a separate purchase.
You may not: (a) redistribute, sublicense, rent, lease, or resell the Service; (b) reverse engineer, decompile, or disassemble the Service, except where permitted by applicable law; (c) remove or alter any proprietary notices; (d) use the Service to violate any law or the rights of others; or (e) circumvent license or technical restrictions.
3. Purchases, pricing, and taxes
Walkthrough is sold as a one-time purchase. The price displayed at checkout is the total amount you will be charged, subject to applicable sales tax or VAT. Payments are processed by a third-party payment processor who may act as merchant of record and is responsible for collecting and remitting applicable taxes on our behalf. By making a purchase, you also agree to the processor’s terms.
4. Refunds
We offer a 14-day refund on Walkthrough purchases. See our Refund Policy for details and how to request a refund.
5. Your content
Walkthrough records and stores your video content in your own Google Drive. We do not claim any ownership of your recordings, and we do not host copies. You are solely responsible for the content you record and share, and for ensuring you have the right to record any material in your recordings.
6. Acceptable use
You agree not to use the Service to record, store, or share content that is illegal, infringes the rights of others, contains malware, or violates the privacy of others (including recording individuals without their consent where consent is required by law). We may suspend or terminate access to the Service for any user who violates these rules.
7. Intellectual property
The Service, including all software, design, and written materials, is owned by Walkthrough and protected by intellectual property laws. Nothing in these Terms transfers ownership to you.
8. Third-party services
The Service integrates with Google Drive via Google’s APIs. Your use of Google Drive is governed by Google’s terms, which are separate from these Terms. We are not responsible for the availability or behaviour of third-party services.
9. Updates and support
We may release updates, bug fixes, and security patches to Walkthrough. You are encouraged to install updates promptly. Support is provided on a best-effort basis by email at hello@walkthrough.cc.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WALKTHROUGH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Walkthrough from any claims, losses, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misuse of the Service, or your violation of the rights of a third party.
13. Termination
You may stop using the Service at any time. We may suspend or terminate your access to the Service if you breach these Terms. Provisions that by their nature should survive termination will survive, including sections 5 through 15.
14. Export controls
You agree to comply with all applicable export control laws. You may not use or export the Service in violation of U.S. or other applicable export laws or regulations, or into any country or to any party subject to applicable embargoes or sanctions.
15. Chargebacks
If you believe a charge is incorrect, please contact us at hello@walkthrough.cc before initiating a chargeback. Initiating a chargeback without first attempting to resolve the issue with us may result in termination of your license.
16. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date above reflects the current version. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
17. Contact
Questions about these Terms? Email hello@walkthrough.cc.